Scores by kind of claim
Each kind of claim is scored on its own, out of 100: the share that held up, with the range it likely falls in. Fewer resolved claims give a wider range.
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Factual claims
Statements about the present or the past, checked against the record: did they hold up?
84 79 88 -
Predictions
Statements about events outside the person's control, checked once they fell due: did they come true?
Insufficient record: 2 predictions resolved, 5 needed for a score.
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Promises
Commitments to the person's or organisation's own future action, with something to deliver: was it delivered?
Insufficient record: 3 promises resolved, 5 needed for a score.
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Guidance
A company's own figures for its results over a period, checked against what it then reported.
Insufficient record: 1 guidance claim resolved, 5 needed for a score.
All types combined: 84 (likely 79 to 88, high confidence), from 90 claims: 90 factual claims. It mixes kinds of claim in different proportions for different people, so compare people kind by kind.
Jeff Bezos's claims
2 claims
| Verdict | Kind | Said | Claim | Topic |
|---|---|---|---|---|
| Mostly true | Prediction | 2 Apr 2001 | Amazon's site will have more community features where customers help other customers make purchase decisions. Prediction · 2 Apr 2001 | Their own work or organisation |
| Resolved true | Prediction | 2 Apr 2001 | Some e-commerce businesses will fail in 2001. Prediction · 2 Apr 2001 | Economics and markets |
“There’ll also be more community-type things, where customers help other customers make their purchase decisions.”
Jeff Bezos, Amazon founder and CEO, interviewed 2 April 2001 TBT 2001: Jeff Bezos Shares His Cyberspace Odyssey With TWICE (TWICE)
Amazon's site will have more community features where customers help other customers make purchase decisions.
Mostly true True in substance, wrong in a detail.
The second judge would not resolve this claim; the verdict shown is the first judge's.
Said for an organisation they lead or work for; it counts on both records.
What would count as true or false
Prediction with no stated horizon, judged over the years after April 2001. True: after 2001-04-02 Amazon added or substantially expanded features through which customers help other customers decide what to buy. Examples are new or expanded review features, customer Q&A, discussion forums, customer-made lists or guides, customer images or videos, and voting on review helpfulness. Mostly true: such features were added, but only a few, or mostly as small extensions of features that already existed in 2001. Mostly false: Amazon's community features stayed essentially unchanged, apart from trivial tweaks. False: Amazon cut back or removed its customer-to-customer features and added none.
Evidence
- How Amazon continues to improve the customer reviews experience with generative AI Amazon (aboutamazon.co.uk) · 13 December 2023 Own record
“To increase the range and diversity of reviewers, in 2019, we began enabling customers who purchased an item on Amazon to provide feedback by leaving a quick star rating without having to write a full text review.”
- How Amazon continues to improve the customer reviews experience with generative AI Amazon (aboutamazon.co.uk) · 13 December 2023 Own record
“The new feature launched in the US in August and is now available to customers across the globe in UK, India, Australia, United Arab Emirates, and Singapore across a broad selection of products”
- Product pages Q&A box Amazon Seller Central Europe forums · 19 October 2020
“Amazon offer “Q&A” question and answer feature where customers can ask a question related to a product on any product page, and anyone, customer or seller, can answer that question.”
- Annual Report - SEC.gov U.S. Securities and Exchange Commission (Amazon.com, Inc. Form 10-K) Own record
“Our community of online customers also creates feature-rich content, including product reviews, online recommendation lists, wish lists, buying guides, and wedding and baby registries.”
Reasoning
Amazon's 2006 Form 10-K (E4) lists customer-made content such as product reviews, recommendation lists and buying guides. Amazon's own 2023 post (E1) says that in 2019 it began letting buyers leave star-only ratings, which expanded the review feature after 2001. An independent seller-forum post from 2020 (E3) describes a customer Q&A feature on product pages, but none of the evidence says when it launched, so it cannot be shown to be an addition after 2001. The evidence shows the community features were kept, and at least one was extended after 2001: star-only ratings in 2019 [E1]. Dated evidence of additions after 2001 is limited: star-only ratings are dated to 2019 [E1], and Amazon's 2023 article mentions an unnamed new feature launched in August [E2], but the evidence does not show when the Q&A feature [E3] or the features listed in the annual report [E4] were introduced, so the verdict is mostly true rather than true.
Cite this claim
Jeff Bezos, “Amazon's site will have more community features where customers help other customers make purchase decisions.” (said 2 April 2001). Verdict: mostly true. Reliability API, claim c_36e4d0438a33, method 0.1.0+c876030c. https://epistacklabs.com/claims/c_36e4d0438a33
Claims without a verdict
Is a verdict here wrong, or do you speak for Jeff Bezos? Reply on the claim's own page, with the form at its foot (how replies work). Verdicts are made automatically; how verdicts and scores are made.