Microsoft is adding new generative AI features to Viva Sales to help sellers close deals more quickly.
Resolved true The record shows it happened or was so.
Factual: Statements about the present or the past, checked against the record: did they hold up?
The evidence is the person's or their organisation's own records.
Said for an organisation they lead or work for; it counts on both records.
What would count as true or false
True: on or about 2023-02-02 Microsoft announced new generative AI features for Viva Sales intended to help sellers (e.g. AI-generated email replies and meeting summaries). Mostly true: the features were announced for a closely related sales product, or the announcement date is off by a few days. Mixed: generative AI features were announced, but not for sellers or not as new. Mostly false: the features had only been talked about vaguely, with no actual announcement. False: there was no such announcement.
Set before the research began.
Evidence (3)
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E1 Microsoft boosts Viva Sales with new GPT seller experience - Microsoft Dynamics 365 Blog Microsoft · 2 February 2023 Own record
“That’s why I’m thrilled to announce the preview of a new generative AI-powered experience in Microsoft Viva Sales that helps sellers communicate more effectively with prospects and customers.”
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E2 What’s New in Viva Sales – February 2023 | Microsoft Community Hub Microsoft Community Hub (Viva Sales blog) · 31 January 2023 Own record
“Now, harnessing the power of Azure OpenAI Service and GPT, sellers can improve the content and timeliness of their communications by automatically generating email replies.”
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E3 Copilot in Viva Sales innovates with next-generation AI - Microsoft Dynamics 365 Blog Microsoft · 16 March 2023 Own record
“Since first announcing new AI-powered experiences for Microsoft Viva Sales last month, we’ve given these capabilities a name—Copilot in Viva Sales—and introduced new sales scenarios and updates.”
Reasoning
E1 is Microsoft's official blog post dated 2023-02-02. It announces "the preview of a new generative AI-powered experience in Microsoft Viva Sales that helps sellers communicate more effectively with prospects and customers." E2, a Viva Sales blog post dated 2023-01-31, describes sellers using Azure OpenAI Service and GPT to generate email replies automatically. E3 later refers back to "first announcing new AI-powered experiences for Microsoft Viva Sales last month." The claim is about Microsoft's own announcement, so these dated official records meet the True criterion, although all of them come from Microsoft.
Cite this claim
Satya Nadella, “Microsoft is adding new generative AI features to Viva Sales to help sellers close deals more quickly.” (said 2 February 2023). Verdict: resolved true. Reliability API, claim c_8f68ee7e093a, method 0.1.0+28da144b, dataset release v1.1.2. https://epistacklabs.com/claims/c_8f68ee7e093a
This claim is in dataset release v1.1.2, with the same verdict.
Reply to this claim
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Verdicts are made automatically; how verdicts are made.