ClaimsJeff Bezos

“We’ve served a cumulative 6.2 million customers”

Jeff Bezos, founder and CEO, Amazon.com 1999 Letter to Shareholders (1998) (Amazon IR) archived copy

Factual Economics and markets

Amazon.com has served a cumulative 6.2 million customers as of the end of 1998.

Resolved true The record shows it happened or was so.

Factual: Statements about the present or the past, checked against the record: did they hold up?

The evidence is the person's or their organisation's own records.

Said for an organisation they lead or work for; it counts on both records.

What would count as true or false

True: Amazon's 1998 shareholder letter or annual report/10-K states that cumulative customers served by year-end 1998 were 6.2 million (any figure that rounds to 6.2 million). Mostly true: the official figure is 6.0–6.4 million, or 6.2 million at a slightly different cut-off date in late 1998 or early 1999. Mixed: the figure is 5.5–6.9 million. Mostly false: the 6.2 million figure measures something else (for example active customers or accounts in a different period) and is presented as cumulative customers. False: Amazon's records show a cumulative figure clearly different from 6.2 million (outside 5.5–6.9 million).

Set before the research began.

Evidence (3)

  1. E1 0000891020-99-000375.txt (Amazon.com, Inc. Form 10-K for the year ended December 31, 1998) U.S. Securities and Exchange Commission (filed by Amazon.com, Inc.)

    “The Company had approximately 6.2 million and 1.5 million cumulative customer accounts as of December 31, 1998 and 1997, respectively.”
  2. E2 0000891020-99-000637.txt (Amazon.com 1998 Annual Report, including shareholder letter) U.S. Securities and Exchange Commission (filed by Amazon.com, Inc.)

    “Cumulative customer accounts grew from 1.5 million at the end of 1997 to 6.2 million at the end of 1998 -- an increase of over 300%.”
  3. E3 Amazon.com Announces Financial Results for Fourth Quarter 1998 Amazon.com, Inc. · 26 January 1999 Own record

    “Amazon.com announced that cumulative customer accounts increased by more than 1.7 million during the fourth quarter to over 6.2 million at December 31, 1998, an increase of over 300 percent from 1.5 million customer accounts at December 31, 1997.”

Reasoning

Amazon's Form 10-K for fiscal 1998 says the company had approximately 6.2 million cumulative customer accounts as of December 31, 1998 (E1). The 1998 annual report filed with the SEC says the same: cumulative customer accounts grew from 1.5 million at the end of 1997 to 6.2 million at the end of 1998 (E2). The Q4 1998 earnings release gives a matching figure of over 6.2 million at December 31, 1998 (E3). The filings give the 6.2 million figure as cumulative customer accounts at year-end 1998 [E1][E2][E3], which the report treats as matching the cumulative figure the criteria require for 'true'.

Cite this claim

Jeff Bezos, “Amazon.com has served a cumulative 6.2 million customers as of the end of 1998.” (said 1999). Verdict: resolved true. Reliability API, claim c_012028280240, method 0.1.0+c876030c, dataset release v1.1.2. https://epistacklabs.com/claims/c_012028280240

This claim is in dataset release v1.1.2, with the same verdict.

Reply to this claim

For Jeff Bezos, or someone speaking for them: a correction or counter-evidence. Replies are read before anything is shown; an approved reply shows your name, role, date, statement and link. Your email address is never shown and is deleted 30 days after the decision (privacy).

More factual claims by Jeff Bezos

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  2. Mostly true Factual 6 October 2025
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  3. Resolved true Factual 6 October 2025
    “Amazon stock in a very short period of time went from $113 a share to $6 a share.”

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  4. Mostly true Factual 15 April 2021
    “More than 1.9 million small and medium-sized businesses sell in our store, and they make up close to 60% of our retail sales.”

    More than 1.9 million small and medium-sized businesses sell in Amazon's store and make up close to 60% of its retail sales.

  5. Resolved true Factual 15 April 2021
    “Our net income in 2020 was $21.3 billion.”

    Amazon's net income in 2020 was $21.3 billion.

All of them

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